{"id":10259,"date":"2012-01-05T14:33:41","date_gmt":"2012-01-05T18:33:41","guid":{"rendered":"http:\/\/umweagleeye.wpengine.com\/?p=10259"},"modified":"2016-07-12T11:34:36","modified_gmt":"2016-07-12T15:34:36","slug":"anthem-and-mary-washington-healthcare","status":"publish","type":"post","link":"https:\/\/webarchive.umw.edu\/eagleeye\/2012\/01\/05\/anthem-and-mary-washington-healthcare\/","title":{"rendered":"Anthem and Mary Washington Healthcare &#8212; Updates"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><em>The following message is from Human Resources: <\/em><\/p><p><strong>Update for All Anthem Policy Holders<\/strong><\/p><p><span style=\"color: #ff0000\"><em>(<\/em><em>This notice does not apply to Kaiser Permanente Members) <\/em><\/span><\/p><p>It is official:&nbsp; as of January 1, 2012, Mary Washington Healthcare (MWHC) has terminated its provider network agreements with Anthem. <em>&nbsp;Mary Washington Hospital, including the hospital&rsquo;s emergency room, Stafford Hospital, including the hospital&rsquo;s emergency room, the Fredericksburg Ambulatory Surgery Center, and Snowden at Fredericksburg <span style=\"text-decoration: underline\">are no longer in-network providers for&nbsp;Anthem<\/span>. <\/em><\/p><p>The complete list of Mary Washington Healthcare facilities and their Anthem status is located at <span style=\"text-decoration: underline\"><a href=\"http:\/\/www.marywashingtonhealthcare.com\/images\/stories\/graphics\/facilitieslist.pdf\">http:\/\/www.marywashingtonhealthcare.com\/images\/stories\/graphics\/facilitieslist.pdf<\/a><\/span>.&nbsp; This does not impact the MWHC physician offices, the Mary Washington Freestanding Emergency Department at Lee&rsquo;s Hill, or the Sleep and Wake Disorders Center- Fredericksburg.<\/p><p>Since agreements weren&rsquo;t reached, <em>Mary Washington Hospital, Stafford Hospital, the Fredericksburg Ambulatory Surgery Center, and Snowden at Fredericksburg<\/em> are now considered out-of-network providers under Anthem&rsquo;s Health plan.&nbsp;<a href=\"http:\/\/umweagleeye.wpengine.com\/2012\/01\/05\/anthem-and-mary-washington-healthcare\/alternativeproviderlistfredericksburgarea110911\/\" rel=\"attachment wp-att-10290\">Click here for a list of alternative Anthem in-network providers for the Fredericksburg Area<\/a>.<\/p><p><span style=\"text-decoration: underline\">For employees with out of network coverage<\/span>:&nbsp; Employees who elected the &ldquo;out-of-network&rdquo; buy up coverage option of the health plan will be covered if they choose to be treated by the MWHC out-of-network facilities. Normally, when receiving services at an out-of-network provider,&nbsp;you would have a higher out-of-pocket responsibility; however, to avoid any monetary disruption to the Anthem members with out-of-network benefits in the community,&nbsp; <em>Mary Washington Healthcare has committed to honor the in-network benefits.&nbsp; MWHC will not charge the employee for any costs beyond what their in-network responsibility would have been, thus MWHC will honor in-network deductibles, co pays and co insurance.&nbsp; Simply stated, you can continue to receive services at the MWHC facilities that are out-of-network with Anthem without incurring any additional out-of-pocket expenses. <\/em><\/p><p><span style=\"text-decoration: underline\">How payments are processed for out of network providers<\/span>:&nbsp; Please be advised that MWHC will continue to submit claims to Anthem and will bill the patient directly.&nbsp; Because Anthem does not make direct payments to any out-of-network providers, there is a good chance that Anthem will send the payment to the policy holder to pay the bill.&nbsp; In these cases, please be sure that MWHC receives the payment.<\/p><p><span style=\"text-decoration: underline\">For employees without the out<\/span><span style=\"text-decoration: underline\">&ndash;<\/span><span style=\"text-decoration: underline\">of<\/span><span style=\"text-decoration: underline\">&ndash;<\/span><span style=\"text-decoration: underline\">network coverage<\/span>:&nbsp; You will need to first contact Anthem at 1-800-552-2682 to request an exception of coverage for services at one of these out-of-network facilities.&nbsp; Attached is a list of alternative Anthem in-network providers for the Fredericksburg Area.<\/p><p><span style=\"text-decoration: underline\">For employees who want to change plans or elect <\/span><span style=\"text-decoration: underline\">out-of-network coverage<\/span>:&nbsp; Employees will have the opportunity to change plans or elect out-of-network coverage during the annual Health Benefits Open Enrollment this spring, unless there is a qualifying mid-year event under DHRM policy. To see current costs, you may visit<span style=\"text-decoration: underline\">&nbsp; <a href=\"http:\/\/www.dhrm.state.va.us\/hbenefits\/openenroll11\/Premiums2011.pdf\">http:\/\/www.dhrm.state.va.us\/hbenefits\/openenroll11\/Premiums2011.pdf<\/a><\/span> &nbsp;Cost is subject to change each year. &nbsp;Changes made during open enrollment will be effective July 1.<\/p><p><span style=\"text-decoration: underline\">If you have forgotten which coverage you have<\/span>:&nbsp; To confirm whether you elected out-of-network coverage, you may&hellip;<\/p><ul>\n<li>log into EmployeeDirect to review your health benefits election at <span style=\"text-decoration: underline\"><a href=\"https:\/\/edirect.virginia.gov\/EDL\/Start.aspx\">https:\/\/edirect.virginia.gov\/EDL\/Start.aspx<\/a><\/span>. You will need your employee ID number (which is located on your health card), your date of birth, and create a password; or<\/li>\n<li>contact Anthem (1-800-552-2682); or<\/li>\n<li>contact our Benefits Office (X1210 or X1215).<\/li>\n<\/ul><p>Mary Washington Healthcare has updated their website with FAQs at the following link to assist you in this transition:&nbsp;&nbsp;<span style=\"text-decoration: underline\"><a href=\"http:\/\/www.marywashingtonhealthcare.com\/awards-a-accreditations\/878-attention-anthem-patients\">http:\/\/www.marywashingtonhealthcare.com\/awards-a-accreditations\/878-attention-anthem-patients<\/a><\/span>. You may also contact the MWHC Anthem hotline number at 540-741-1010&nbsp;<a href=\"http:\/\/umweagleeye.wpengine.com\/2012\/01\/05\/anthem-and-mary-washington-healthcare\/anthemqa_bro\/\" rel=\"attachment wp-att-10291\">or click here for a PDF version.<\/a> Anthem&rsquo;s FAQ&rsquo;s are available at <span style=\"text-decoration: underline\"><a href=\"https:\/\/anthemgroup.postclickmarketing.com\/Global\/FileLib\/disruptions\/MW-FAQs.pdf\">https:\/\/anthemgroup.postclickmarketing.com\/Global\/FileLib\/disruptions\/MW-FAQs.pdf<\/a><\/span>.&nbsp; The Anthem hotline number is 1-866-263-0361.<\/p><p><span style=\"color: #ff0000\"><strong>REMINDER<\/strong><\/span><strong>:<\/strong>&nbsp; In an emergency situation, please call 911 and you will be taken to the closest, most appropriate emergency department.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><em>The following message is from Human Resources: <\/em><em><\/em><\/p>\n<p><strong>Update for All Anthem Policy Holders<\/strong><\/p>\n<p><span style=\"color: #ff0000\"><em>(<\/em><em>This notice does not apply to Kaiser Permanente Members) <\/em><\/span><\/p>\n<p>It is official:\u00a0 as of January 1, 2012, Mary Washington Healthcare (MWHC) has terminated its provider network agreements with Anthem. <em>\u00a0Mary Washington Hospital, including the hospital\u2019s emergency room, Stafford Hospital, including the hospital\u2019s emergency room, the Fredericksburg Ambulatory Surgery Center, and Snowden at Fredericksburg <span style=\"text-decoration: underline\">are no longer in-network providers for\u00a0Anthem<\/span>. <\/em><\/p>\n<p>The complete list of Mary Washington Healthcare facilities and their Anthem status is located at <span style=\"text-decoration: underline\"><a href=\"http:\/\/www.marywashingtonhealthcare.com\/images\/stories\/graphics\/facilitieslist.pdf\">http:\/\/www.marywashingtonhealthcare.com\/images\/stories\/graphics\/facilitieslist.pdf<\/a><\/span>.\u00a0 This does not impact the MWHC physician offices, the Mary Washington Freestanding Emergency Department at Lee\u2019s Hill, or the Sleep and Wake Disorders Center- Fredericksburg.<\/p>\n<p>Since agreements weren\u2019t reached, <em>Mary Washington Hospital, Stafford Hospital, the Fredericksburg Ambulatory Surgery Center, and Snowden at Fredericksburg<\/em> are now considered out-of-network providers under Anthem\u2019s Health plan.\u00a0<a href=\"http:\/\/umweagleeye.wpengine.com\/2012\/01\/05\/anthem-and-mary-washington-healthcare\/alternativeproviderlistfredericksburgarea110911\/\" rel=\"attachment wp-att-10290\">Click here for a list of alternative Anthem in-network providers for the Fredericksburg Area<\/a>.<\/p>\n<p><span style=\"text-decoration: underline\">For employees with out of network coverage<\/span>:\u00a0 Employees who elected the \u201cout-of-network\u201d buy up coverage option of the health plan will be covered if they choose to be treated by the MWHC out-of-network facilities. Normally, when receiving services at an out-of-network provider,\u00a0you would have a higher out-of-pocket responsibility; however, to avoid any monetary disruption to the Anthem members with out-of-network benefits in the community,\u00a0 <em>Mary Washington Healthcare has committed to honor the in-network benefits.\u00a0 MWHC will not charge the employee for any costs beyond what their in-network responsibility would have been, thus MWHC will honor in-network deductibles, co pays and co insurance.\u00a0 Simply stated, you can continue to receive services at the MWHC facilities that are out-of-network with Anthem without incurring any additional out-of-pocket expenses. <\/em><\/p>\n<p><span style=\"text-decoration: underline\">How payments are processed for out of network providers<\/span>:\u00a0 Please be advised that MWHC will continue to submit claims to Anthem and will bill the patient directly.\u00a0 Because Anthem does not make direct payments to any out-of-network providers, there is a good chance that Anthem will send the payment to the policy holder to pay the bill.\u00a0 In these cases, please be sure that MWHC receives the payment.<\/p>\n<p><span style=\"text-decoration: underline\">For employees without the out<\/span><span style=\"text-decoration: underline\">&#8211;<\/span><span style=\"text-decoration: underline\">of<\/span><span style=\"text-decoration: underline\">&#8211;<\/span><span style=\"text-decoration: underline\">network coverage<\/span>:\u00a0 You will need to first contact Anthem at 1-800-552-2682 to request an exception of coverage for services at one of these out-of-network facilities.\u00a0 Attached is a list of alternative Anthem in-network providers for the Fredericksburg Area.<\/p>\n<p><span style=\"text-decoration: underline\">For employees who want to change plans or elect <\/span><span style=\"text-decoration: underline\">out-of-network coverage<\/span>:\u00a0 Employees will have the opportunity to change plans or elect out-of-network coverage during the annual Health Benefits Open Enrollment this spring, unless there is a qualifying mid-year event under DHRM policy. To see current costs, you may visit<span style=\"text-decoration: underline\">\u00a0 <a href=\"http:\/\/www.dhrm.state.va.us\/hbenefits\/openenroll11\/Premiums2011.pdf\">http:\/\/www.dhrm.state.va.us\/hbenefits\/openenroll11\/Premiums2011.pdf<\/a><\/span> \u00a0Cost is subject to change each year. \u00a0Changes made during open enrollment will be effective July 1.<\/p>\n<p><span style=\"text-decoration: underline\">If you have forgotten which coverage you have<\/span>:\u00a0 To confirm whether you elected out-of-network coverage, you may\u2026<\/p>\n<ul>\n<li>log into EmployeeDirect to review your health benefits election at <span style=\"text-decoration: underline\"><a href=\"https:\/\/edirect.virginia.gov\/EDL\/Start.aspx\">https:\/\/edirect.virginia.gov\/EDL\/Start.aspx<\/a><\/span>. You will need your employee ID number (which is located on your health card), your date of birth, and create a password; or<\/li>\n<li>contact Anthem (1-800-552-2682); or<\/li>\n<li>contact our Benefits Office (X1210 or X1215).<\/li>\n<\/ul>\n<p>Mary Washington Healthcare has updated their website with FAQs at the following link to assist you in this transition:\u00a0\u00a0<span style=\"text-decoration: underline\"><a href=\"http:\/\/www.marywashingtonhealthcare.com\/awards-a-accreditations\/878-attention-anthem-patients\">http:\/\/www.marywashingtonhealthcare.com\/awards-a-accreditations\/878-attention-anthem-patients<\/a><\/span>. You may also contact the MWHC Anthem hotline number at 540-741-1010\u00a0<a href=\"http:\/\/umweagleeye.wpengine.com\/2012\/01\/05\/anthem-and-mary-washington-healthcare\/anthemqa_bro\/\" rel=\"attachment wp-att-10291\">or click here for a PDF version.<\/a> Anthem\u2019s FAQ\u2019s are available at <span style=\"text-decoration: underline\"><a href=\"https:\/\/anthemgroup.postclickmarketing.com\/Global\/FileLib\/disruptions\/MW-FAQs.pdf\">https:\/\/anthemgroup.postclickmarketing.com\/Global\/FileLib\/disruptions\/MW-FAQs.pdf<\/a><\/span>.\u00a0 The Anthem hotline number is 1-866-263-0361.<\/p>\n<p><span style=\"color: #ff0000\"><strong>REMINDER<\/strong><\/span><strong>:<\/strong>\u00a0 In an emergency situation, please call 911 and you will be taken to the closest, most appropriate emergency department.<\/p>\n","protected":false},"author":5991,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[7],"tags":[629],"class_list":["post-10259","post","type-post","status-publish","format-standard","category-announcements","tag-mary-washington-healthcare","entry"],"_links":{"self":[{"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/posts\/10259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/users\/5991"}],"replies":[{"embeddable":true,"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/comments?post=10259"}],"version-history":[{"count":0,"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/posts\/10259\/revisions"}],"wp:attachment":[{"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/media?parent=10259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/categories?post=10259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webarchive.umw.edu\/eagleeye\/wp-json\/wp\/v2\/tags?post=10259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}